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Melissa Cox

ArcBest | Director of Enterprise Sales

About Me

Melissa Cox, a Director of Enterprise Sales at ArcBest Corp, has enjoyed over 27 years learning the transportation industry from the ground up. Her well-rounded experiences include a variety of roles in operations from administration to accounting and customer service to management. Melissa's drive and tenacity has afforded her the opportunity to move into a sales role in 2000. She has always been open to new challenges and education and has endeavored to improve her skills and become a successful team member within the organization. Melissa's determination and hard work has helped her meet sales challenges head-on which has culminated into exceeding her sales goals.

In 2006, Melissa took on the challenge of a direct leadership role as Terminal Manager in a struggling market. She was able to rebuild the territory and grow markets that were thought to be non-existent in several areas.

Due to her leadership skills and success as a Terminal Manager, Melissa was offered the position of Branch Manager in a facility that was not meeting its operational and budget goals. She was able to return the facility to an efficient and profitable operation. Her previous successful track record in sales was instrumental in motivating the sales team which experienced a 25% growth in 2011.

Melissa's willingness to accept any challenge that is presented and her ability to find success in any situation, earned her a position as Director of Strategic Solutions. After a brief reassignment, she took on a new role as Director of Corporate Accounts. Melissa continues to take on new challenges, meet it head-on and surpass any expectation given. Her goal is to develop a collaborative relationship with her customer base and assist in identifying areas where they may be able to improve efficiencies, streamline their processes and ultimately grow their bottom line.

Some of Melissa's skill and areas of expertise includes: collaborative account development, customer relationship management, strategic planning and mentoring of account managers. Melissa is passionate about charities that give back to society such as Saint Vincent de Paul, which she serves as the Treasurer at her local chapter. In Melissa's spare time, she enjoys the moments she spends with her family.

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The NAPW is proud to have selected Melissa Cox into our VIP Woman of the Year circle. Congratulations Melissa !

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