Temporary Enrollment Advisor at Northwestern University in Chicago, IL

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Position: Temporary Enrollment Advisor
Hours: This is a full-time position (40 hours per week/ 9:00am-5:00pm / M-F)
Pay: $20
Campus: Chicago
Approximate start date: ASAP
Approximate end date: TBD

Northwestern University is seeking a temporary Full-time Enrollment Advisor for the Chicago campus.

Temporary Job Description:

-Act as the primary point of contact for all inbound prospective students (leads) for NU department programs.

-Communicate with prospective students via a high volume of outbound and inbound calls, emails, in-person meetings and event attendance regarding professional graduate academic programs.

-Record interaction with prospective and current students in a timely, accurate and thorough manner in the school's constituent relationship management (CRM) system.

-Generate student enrollments by advising prospective students on how academic program offerings can meet their educational and career goals.

-Advise students on financial aid process and options toward financing professional graduate academic programs.

-Segment prospect pool into fit categories, using a pre-defined lead-to-prospect quality index.

-Assist qualified prospects with application for admission. Collaborate with operations team to ensure that applications and materials are received and processed in a timely manner. Work with operations team to ensure that issues or problems with applications or materials are addressed in a timely fashion.

-Provide and actively participate in daily status updates.

Qualifications Required:

-College degree, or working toward the completion of an undergraduate degree

-2 years of work experience

-Ability to easily develop contacts and strong working relationships with students and staff

-Strong communication and customer service skills

-Engaging telephone presence

-Ability to work in a performance-driven and results-oriented recruitment environment

-Strong organization and time management skills

-Strong professional writing skills

-Strong aptitude with computer applications

-Ability to effectively multi-task

Software Required:

MS Office suite 2013 (Word, Excel, PowerPoint, Outlook).

Familiarity with CRM systems

Northwestern University seeks to employ a varied and diverse range of dynamic people who understand the importance of our mission and vision. When you consider a temporary opportunity at Northwestern University, you know that you are joining an institution with a deep history of academic, professional and personal development.

As per Northwestern University policy, this position requires a criminal background check. Successful applicants will need to submit to a criminal background check prior to employment.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.

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