Manager of Business Operations at Dignity Health in Woodland, CA

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Description

Overview
Dignity Health Woodland Memorial Hospital is Yolo County's largest health care provider, serving the community since 1905. Woodland Memorial Hospital is a 108-bed acute care facility offering the most comprehensive range of health care services in Yolo County, including inpatient and outpatient surgical services, family birth center/labor and delivery, emergency services, sleep disorders center and cancer care services. Woodland Memorial Hospital is part of Dignity Health. Dignity Health is a 21-state network of nearly 11,000 physicians, 56,000 employees, and more than 300 care centers, including hospitals, urgent and occupational care, imaging centers, home health, and primary care clinics. For more information, please visit our web site at www.dignityhealth.org/woodland .

Responsibilities
Position Summary:

Effectively manages all operational aspects of the assigned clinic(s). Works closely with staff and providers to ensure that all fiduciary and clinic goals are met. Proactively determines workload priorities through planning, coordination and managing staff and providers to meet the administrative, operational and support requirements. Engages staff and cultivates a positive culture that prioritizes humankindness and patient-centric care consistent with Dignity Health's culture.

Core Duties:
  • Reviews and monitors patient satisfaction trends and results and responds to patient complaints by working to resolve complaints and implementing proactive measures to prevent similar occurrences from occurring
  • Analyzes program goals and objectives given current health care trends, makes accurate short- and long-term projections to establish program needs and resource requirements, and helps to identify potential sources of funds and revenues to meet those requirements
  • Oversees quality of task (i.e., electronic health record) management to support patients and providers by auditing for accuracy and completeness
  • Coordinates facility management and support, including voice and data communications, electronic medical record and clinical information systems, space, and equipment


Qualifications
Minimum Qualifications:
  • Bachelor degree (or equivalent experience and education) required
  • Three (3) years of experience in a related field required
  • Two (2) years of supervisory experience required
  • Working knowledge of community clinic/health center operations required


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