Accounting
Manage a business or person’s financial records and make sure that those records are accurate and that their taxes are being filed on time.
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Jacqueline Rovet Hi Ladies! My name is Jackie Rovet and I am new to NAPW! I work for MassMutual as a Financial Services Professional and I am looking to partner with an accountant in the New Jersey and or New York area that is looking to expand their practice! I would love to discuss this with anyone who might be interested! Feel free to send me an email at jrovet@financialguide.com and we can set up a time to talk! Thank you!
  • Dec 06, 2017
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    Alexis Marie Contreras Hi there Ladies! In need for year end book-keeping? Here at Marie Business Consulting, LLC we help people in a multitude of ways. Some services we provide are credit repair, bookkeeping projects (Quickbooks ProAdvisors), and tax season preparation. Please email us at MarieBusinessConsulting@yahoo.com for a 30 min consultation. Specialized in: - Full Charge Book-Keeping, A/R, A/P, Reconciliations, and accuracy on your balance and P&L Statements -Quickbooks Online or Desktop versions: Full Set-up, Job Costing, Invoicing, Payroll -Catch your business up with back taxes. We can prepare and organize all your statements and balance sheets to send off to your CPA to file -Forecasting and Budgeting with the assistance of your CPA *Disclaimer we are not CPAs or financial advisors we assist in credit repairs and habits for a positive financial lifestyle. We recommend you stay in contact with your accountant or we can recommend someone to you. All information is strictly confidential.
  • Nov 27, 2017
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    Chizoba Morah Here is part 2 of my 'Closing your credit card' series. It is SO important to know what closing a credit card does to your credit balance/credit limit percentage.
  • Nov 14, 2017
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    Janet Davis, MBA EQUIFAX DATA BREACH: Tips you can do.
  • Sep 19, 2017
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    Candice Thompson Hello Ladies! My name is Candice and I am new to the group. Thanks for allowing me to join. I'm very excited about this new adventure that I am about to take. I just started For The Love Of Bookkeepers that "Specializes in cleaning the books". It has been a dream of mine to focus on my favorite part of my job. Fitting all the pieces together. Please visit me at fortheloveofbookkeepers.com for more information. Thank you for your time.
  • Jul 27, 2017
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    Julie Hongkham Hi, Ladies! My name is Julie Hongkham and I am the SVP of Operations of MBS Accounting Technology & Advisory. We offer Accounting services that include bookkeeping, training, catch-up and clean-up projects, financial reporting, CFO level reporting and accounting technology integration. With our mission to make companies financially agile through accounting technology, we're taking the opportunity to demonstrate the importance of technology in business accounting through our annual concentrated conference, MBS CalcuTech. The link is noted here in case anyone is interested in attending! We also have some sponsorship openings still for any businesses that want to showcase their services with regards to the implementation of accounting within their own firms as well. Website: /
    MBS CalcuTech 2017
    MBS Calcutech is New York City's premier Accounting Technology gathering focused on the value and importance of Automation in Accounting.
  • Jul 06, 2017

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    Bureau of Labor Statistics said the employment of accountants and auditors is projected to grow 13% from 2012 to 2022

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    Accounting Jobs

    Regional Finance Manager, Upper Midwest
    Job SummaryProvides financial decision support to Region Vice Presidents, Region Healthcare Director and Directors of Pharmacy and Retail Products. This role will be responsible for providing financial expertise, business support and oversight to a designated region and corresponding set of areas to assist in achieving key objectives and will guide management on financial-related matters and decisions. Contributes to the development and execution of business team priorities by participating in local cross-functional joint issue identification, analysis and resolution. This position will also be responsible for executing a variety of business planning, performance management, investment evaluation and coaching activities. Provides day-to-day financial support to 1 Region Vice President, 1 Region Healthcare Director, approx. 4-5 Directors of Pharmacy and Retail Products. Responsible for assisting local management to achieve their long-term financial goals by evaluating and recommending strategies for improving efficiency, effectiveness and consistency of operations and reporting.Job ResponsibilitiesCreates and delivers periodic region-level business performance reviews to RVP, RHD & DPRs including but not limited: Monthly Financial Review, Monthly Business Reviews, Annual Business Review, P/L reviews and day-to-day root cause / exception analysis. Involves evaluating financial and operational results, monitoring data and contributing to the development of key initiatives.Conducts financial evaluations of proposed projects and investments by gathering assumptions, making financial projections using discounted cash flow principles and ultimately creating region-level business cases that substantiate the rationale for investments. This may include analysis, financial modeling or review of pre-prepared financials for new store stores, acquisition candidates and the like.Partners with business management to maintain a strong understanding of the key business drivers of the region, specific business processes and priorities, and future strategic direction of the region.Provides financial support and guidance to region and area supervision for the target and goal-setting processes.Supports strategy development in the context of the Region Plan to Win process by providing financial support, forecasting and analytics in development / support of identified opportunities.Responsible for the delivery of financial acumen training content to Pharmacy & Retail Operations team members in the assigned region.Collaborate with region / area supervision to leverage existing financial and operational analytics and tools to drive better outcomes.Keeps region / area supervision informed of broad economic trends and development.Collaborates with corporate team members to support region / area supervision's financial analysis needs.Develops and fosters a cross-functional team approach, providing financial management support to all levels of the business team. Contributes to the development and execution of business team priorities by participating in local cross-functional joint issue identification, analysis and resolution with management and other local business partners.Addresses issues with appropriate teams to develop plans of action. Identifies opportunities to improve processes and practices. Works with business and functional teams to develop consistent management reporting and processes.Leads the preparation of financial forecasts, targets and budgets, including the identification/quantification of risks and opportunities; involves facilitating the negotiation and agreement of key metrics and inputs. These targets are the basis for Performance Management measurement and enable Pay for Performance within Pharmacy & Retail Operations.Performs periodic analyses of variances compared to target, plan, forecast and prior periodsWalgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.Basic QualificationsBachelor's Degree and at least 5 years of experience in an analytical role in finance, accounting, business management, economics or store operations or High School/GED and at least 8 years of experience in an analytical role in finance, accounting, business management, economics or store operations.Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.At least 4 years of experience with analyzing and/or reporting data in order to identify issues, trends or exceptions to drive improvement of results and find solutions.Experience in MS Office suite.At least 2 years of experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members.Willing to travel up to 15% of the time for business purposes (within state and out of state).Preferred QualificationsMaster's Degree in Accounting / Finance or an MBAExperience in and working knowledge of the Retail and/or Healthcare Industries.Experience communicating verbally and in writing with medium size groups of 10-20 people that may include management up to the VP level.Experience coordinating and facilitating executive management meetings.
    Regional Finance Manager, Upper Midwest
    Job SummaryProvides financial decision support to Region Vice Presidents, Region Healthcare Director and Directors of Pharmacy and Retail Products. This role will be responsible for providing financial expertise, business support and oversight to a designated region and corresponding set of areas to assist in achieving key objectives and will guide management on financial-related matters and decisions. Contributes to the development and execution of business team priorities by participating in local cross-functional joint issue identification, analysis and resolution. This position will also be responsible for executing a variety of business planning, performance management, investment evaluation and coaching activities. Provides day-to-day financial support to 1 Region Vice President, 1 Region Healthcare Director, approx. 4-5 Directors of Pharmacy and Retail Products. Responsible for assisting local management to achieve their long-term financial goals by evaluating and recommending strategies for improving efficiency, effectiveness and consistency of operations and reporting.Job ResponsibilitiesCreates and delivers periodic region-level business performance reviews to RVP, RHD & DPRs including but not limited: Monthly Financial Review, Monthly Business Reviews, Annual Business Review, P/L reviews and day-to-day root cause / exception analysis. Involves evaluating financial and operational results, monitoring data and contributing to the development of key initiatives.Conducts financial evaluations of proposed projects and investments by gathering assumptions, making financial projections using discounted cash flow principles and ultimately creating region-level business cases that substantiate the rationale for investments. This may include analysis, financial modeling or review of pre-prepared financials for new store stores, acquisition candidates and the like.Partners with business management to maintain a strong understanding of the key business drivers of the region, specific business processes and priorities, and future strategic direction of the region.Provides financial support and guidance to region and area supervision for the target and goal-setting processes.Supports strategy development in the context of the Region Plan to Win process by providing financial support, forecasting and analytics in development / support of identified opportunities.Responsible for the delivery of financial acumen training content to Pharmacy & Retail Operations team members in the assigned region.Collaborate with region / area supervision to leverage existing financial and operational analytics and tools to drive better outcomes.Keeps region / area supervision informed of broad economic trends and development.Collaborates with corporate team members to support region / area supervision's financial analysis needs.Develops and fosters a cross-functional team approach, providing financial management support to all levels of the business team. Contributes to the development and execution of business team priorities by participating in local cross-functional joint issue identification, analysis and resolution with management and other local business partners.Addresses issues with appropriate teams to develop plans of action. Identifies opportunities to improve processes and practices. Works with business and functional teams to develop consistent management reporting and processes.Leads the preparation of financial forecasts, targets and budgets, including the identification/quantification of risks and opportunities; involves facilitating the negotiation and agreement of key metrics and inputs. These targets are the basis for Performance Management measurement and enable Pay for Performance within Pharmacy & Retail Operations.Performs periodic analyses of variances compared to target, plan, forecast and prior periodsWalgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.Basic QualificationsBachelor's Degree and at least 5 years of experience in an analytical role in finance, accounting, business management, economics or store operations or High School/GED and at least 8 years of experience in an analytical role in finance, accounting, business management, economics or store operations.Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.At least 4 years of experience with analyzing and/or reporting data in order to identify issues, trends or exceptions to drive improvement of results and find solutions.Experience in MS Office suite.At least 2 years of experience in indirect management of team members, including assisting in the development, training and assignment of work/projects to other team members.Willing to travel up to 15% of the time for business purposes (within state and out of state).Preferred QualificationsMaster's Degree in Accounting / Finance or an MBAExperience in and working knowledge of the Retail and/or Healthcare Industries.Experience communicating verbally and in writing with medium size groups of 10-20 people that may include management up to the VP level.Experience coordinating and facilitating executive management meetings.
    IT Auditor
    Imagine your next position as an Information Technology (IT) Auditor for a Fortune 200 company with a rich tradition of success, built on a foundation of iconic brands, and state-of-the-art research and manufacturing facilities, a company not content with just maintaining the status quo. Altria - a family of companies with more than 150 years of innovation and leadership - has an immediate opening for an:Information Technology AuditorInternal Audit department - Richmond, VAAdd your talents to the Altria Client Services Internal Audit team and help us drive results by providing timely and informative summaries of audit reviews and other matters related to the control environment to senior management of the Altria family of companies. At Altria, we want you to:Plan and conduct Financial, Operational, Compliance and Information Technology audits of varying complexity under the direction of an Audit DirectorUnderstand business systems and operations, recognize relevant business risks and controls perform audit testing of high risk areas, and develop findings and recommendations to senior managementDevelop audit tools, techniques and audit programs in technical areas that lead to control weakness identification, process improvements, and cost savingsSupport departmental and corporate success, providing indirect supervision of audit staff, coordinating assignments, asserting a strong control environment, actively soliciting management's feedback and assisting the Director as neededUp for the task?The highly-skilled professional we seek will possess:A Bachelor's degree in Information Technology, Accounting or Finance, with 5+ years hands-on IT project management, IT operations or IT auditing in public accounting, private industry or consulting. Professional designation (CPA/ACCA/CIA/CISA) and Master's degree a plus.Full knowledge of IS/IT auditing techniques, to include knowledge of information systems and applications support business processes, and general understanding of enterprise resource planning systems (SAP, People Soft, etc.)Strong problem-solving, verbal & written communication, research, data analysis, reporting, and interpersonal skillsAbility to identify risk/exposure, and develop/execute audit testing in assigned areasWillingness to travel (domestic & international) approximately 15-20% The Altria Family of Companies includes Philip Morris USA, US Smokeless Tobacco Company, John Middleton, Nu Mark and more. Our mission is to own and develop financially disciplined businesses that are leaders in responsibly providing adult tobacco and wine consumers with superior branded products. We are committed to true innovation, process simplification, diversity and inclusion, and rewarding our employees with the strong, competitive benefits you would expect from a global industry leader.Learn more at www.CantBeatTheExperience.com now.Each Altria company is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.RequirementsSee Job Description
    IT Auditor
    Imagine your next position as an Information Technology (IT) Auditor for a Fortune 200 company with a rich tradition of success, built on a foundation of iconic brands, and state-of-the-art research and manufacturing facilities, a company not content with just maintaining the status quo. Altria - a family of companies with more than 150 years of innovation and leadership - has an immediate opening for an:Information Technology AuditorInternal Audit department - Richmond, VAAdd your talents to the Altria Client Services Internal Audit team and help us drive results by providing timely and informative summaries of audit reviews and other matters related to the control environment to senior management of the Altria family of companies. At Altria, we want you to:Plan and conduct Financial, Operational, Compliance and Information Technology audits of varying complexity under the direction of an Audit DirectorUnderstand business systems and operations, recognize relevant business risks and controls perform audit testing of high risk areas, and develop findings and recommendations to senior managementDevelop audit tools, techniques and audit programs in technical areas that lead to control weakness identification, process improvements, and cost savingsSupport departmental and corporate success, providing indirect supervision of audit staff, coordinating assignments, asserting a strong control environment, actively soliciting management's feedback and assisting the Director as neededUp for the task?The highly-skilled professional we seek will possess:A Bachelor's degree in Information Technology, Accounting or Finance, with 5+ years hands-on IT project management, IT operations or IT auditing in public accounting, private industry or consulting. Professional designation (CPA/ACCA/CIA/CISA) and Master's degree a plus.Full knowledge of IS/IT auditing techniques, to include knowledge of information systems and applications support business processes, and general understanding of enterprise resource planning systems (SAP, People Soft, etc.)Strong problem-solving, verbal & written communication, research, data analysis, reporting, and interpersonal skillsAbility to identify risk/exposure, and develop/execute audit testing in assigned areasWillingness to travel (domestic & international) approximately 15-20% The Altria Family of Companies includes Philip Morris USA, US Smokeless Tobacco Company, John Middleton, Nu Mark and more. Our mission is to own and develop financially disciplined businesses that are leaders in responsibly providing adult tobacco and wine consumers with superior branded products. We are committed to true innovation, process simplification, diversity and inclusion, and rewarding our employees with the strong, competitive benefits you would expect from a global industry leader.Learn more at www.CantBeatTheExperience.com now.Each Altria company is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, sexual orientation, disability, gender identity, protected veteran status, or other protected class.RequirementsSee Job Description
    Director,PatientFinancialSvcs
    About City of HopeCity of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's 20 leading cancer centers that develops and institutes standards of care for cancer treatment.Position Summary:This role leads all aspects of the day-to-day operations of Patient Financial Services (PFS). The Director takes responsibility to set departmental goals in alignment with City of Hope values and objectives and works closely with the Vice-President of Revenue Cycle to ensure consistent improvements in PFS over time. The Director will manage the following revenue cycle processes: Pre-Billing, Billing, Collections, Patient Financial Services, Revenue Integrity and Vendor and Denial Management with the goal to provide excellent service to patients with expedient issue resolution. Providing visibility and predictability to cash flow planning is an important part of the role. The Director therefore acts as liaison/coordinator with Corporate Accounting, Reimbursement, Budget and Financial Planning, Human Resources, Marketing, Contract Negotiation, Legal, Compliance and others. The Director is responsible for leading and developing the PFS group. This extends from overseeing the development of policies and procedures; Developing internal and external communications but also fostering engagement of the employees in PFS. The Director also is able to leverage technology and process redesign to improve operational and organizational efficiencies.Essential Functions:Provides leadership and guidance for budgeting staffing and expenses for the PFS Team, Provides an A/R management framework, Functionally owns the ConnectHope (EPIC) implementation for PFS and participates in the relevant Steering Committees. Works proactively and closely with the compliance team on regulatory matters.. Ensures consistent and actionable communication with key physicians including co-chairing of the Charity Care Committee. Member of the Utilization Review Committee. Overall development of department and revenue cycle teams to ensure leadership and results. Extensive monitoring and reporting to revenue producing departments. Together with the Director for Strategic Revenue Management, ensure the development of a pricing and charge master design and maintenance including reporting to revenue producing departments.Revenue Cycle ManagementProvide leadership and direction in the revenue cycle to meet key metrics for days in A/R, cash collections, A/R aging and CDM maintenance.Oversee Patient Billing, Collections, Customer Services, Refunds/Credit Balance, Payment Posting and Revenue Integrity inclusive of Charge Capture and CDM maintenance and updates.Develop, plan, direct and manage PFS activities through coordinated effort to lead PFS Managers and staff.Monitor the performance of all PFS functions.Establish appropriate revenue goals and monitor annual operating revenues.Collaborate with Revenue Cycle peers to accomplish the goals, objectives and strategic plan established for Revenue Cycle.Oversee the development and collaborate to update of policies and procedures. Develop internal and external communications and reports as needed.Provide information and updates on PFS development to VP of Rev Cycle, CFO, and other committees.Collaborate with VP of Revenue Cycle in monitoring monthly and annual departmental budgets.Create a culture of collaboration within the Revenue Cycle to improve effective and timely multi-directional communications and meet constant changes mandated by state and federal guidelines.Coordinates interactions among multiple organizational departments and functions.Evaluates potential make/buy decisions where outsourcing vendors and support activities are being explored.Technology Systems ManagementImplements new technology, and acts as a catalyst for change to meet current and future business needs.Provide subject matter and technical expertise in the design and implementation of EPIC in Revenue Cycle and related applications.Functions as authority for all PFS decisions related to PFS information systems.Identifies, proposes, designs and implements applications which will enhance accounts receivable processes.Personnel ManagementAttract, retain and develop quality management and other team members, while providing leadership and role modelOversee the hiring, training and termination of employees.Counsel employees both ongoing and as part of the performance evaluation process.Communicate effectively with staff to keep them informed of changes within and outside applicable departmentsFacilitates a cross-training work force to build a cohesive work environment.Utilizes strong communication skills and cultural competencies to maintain with sensitivity in a culturally diverse work force.Design programs to recruit and retain the best staff, develop a culture of pride and ownership and provide opportunities for learning and growth.Quality and ComplianceService quality and work quality to meet required COH, state and federal rules and regulations.Utilizes work quality monitoring to insure that policies and procedures, objectives, performance improvement, attendance, safety and environment, and infection control guidelines are followed.Adhere to current organizational Performance Improvement priorities.Participate in quality studies through data collection.Make recommendations and take actions to improve structure, system or outcomes.Insures that compliance to rules, regulations, operations, contracts, internal and external rules, state and federal requirements are met.Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, includingadherence to theworkplaceCode of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.Performs other related duties as assigned or requested.The following shared, organization-wide competencies describe the desired behaviors that will facilitate success at City of Hope:Communication - Expresses ideas clearly and constructively (written and spoken, upward and downward, one-on-one and with groups).Customer Service - Seeks to understand customer needs and works to exceed customer expectations (internal and external).Initiative - Looks for opportunities to improve performance; manages time, work, and relationships effectively and efficiently.Professionalism - Treats others with respect; abides by the institutional values; displays a positive and cooperative attitude; adheres to the workplace Code of Conduct and compliance policies.Stewardship - Identifies efficiencies to reduce redundancy and/or elimination of tasks resulting in savings of cost, resources, and or/time.Teamwork - Works proactively and collaboratively with others to streamline work and achieve mutual goals.Reporting RelationshipsThe position directly supervises:Manager Government ManagerNon-GovernmentManager Cash Applications/Customer ServiceManager, Vendor ManagementManager, Denial ManagementPFS Coordinator/AnalystSr. SecretaryPosition Qualifications:Minimum Education:Bachelor's DegreeMinimum Experience:5 years prior PFS experienceRequired Courses/Training:Ongoing education in Healthcare Management Administration, Revenue CycleReq. Certification/Licensure:Preferred Education:Master's Degree (MPH, MPA, MBA) PreferredPreferred Courses/Training:Accounts Receivable, AR management systems applicationsPref. Certification/Licensure:Certified Healthcare Financial Professional (CHFP)Preferred Experience:Large Health SystemsSkills/Abilities:Excellent People's skillsSoftware:MS Office (Word, Excel, PowerPoint, Visio, Project)Machines/Equipment:PC, lap top, A/R systems, Eclipsys, Registration, QMS ; access all these continuously throughout the day. High utilization of systems management.Working / Environmental Conditions:Physical Demands:Work is primarily performed within an office setting; light lifting; Frequent meetings and walking to sites required.City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.#LI-MA
    Director,PatientFinancialSvcs
    About City of HopeCity of Hope, an innovative biomedical research, treatment and educational institution with over 5,000 employees, is dedicated to the prevention and cure of cancer and other life-threatening diseases and guided by a compassionate, patient-centered philosophy.Founded in 1913 and headquartered in Duarte, California, City of Hope is a remarkable non-profit institution, where compassion and advanced care go hand-in-hand with excellence in clinical and scientific research. City of Hope is a National Cancer Institute designated Comprehensive Cancer Center and a founding member of the National Comprehensive Cancer Network, an alliance of the nation's 20 leading cancer centers that develops and institutes standards of care for cancer treatment.Position Summary:This role leads all aspects of the day-to-day operations of Patient Financial Services (PFS). The Director takes responsibility to set departmental goals in alignment with City of Hope values and objectives and works closely with the Vice-President of Revenue Cycle to ensure consistent improvements in PFS over time. The Director will manage the following revenue cycle processes: Pre-Billing, Billing, Collections, Patient Financial Services, Revenue Integrity and Vendor and Denial Management with the goal to provide excellent service to patients with expedient issue resolution. Providing visibility and predictability to cash flow planning is an important part of the role. The Director therefore acts as liaison/coordinator with Corporate Accounting, Reimbursement, Budget and Financial Planning, Human Resources, Marketing, Contract Negotiation, Legal, Compliance and others. The Director is responsible for leading and developing the PFS group. This extends from overseeing the development of policies and procedures; Developing internal and external communications but also fostering engagement of the employees in PFS. The Director also is able to leverage technology and process redesign to improve operational and organizational efficiencies.Essential Functions:Provides leadership and guidance for budgeting staffing and expenses for the PFS Team, Provides an A/R management framework, Functionally owns the ConnectHope (EPIC) implementation for PFS and participates in the relevant Steering Committees. Works proactively and closely with the compliance team on regulatory matters.. Ensures consistent and actionable communication with key physicians including co-chairing of the Charity Care Committee. Member of the Utilization Review Committee. Overall development of department and revenue cycle teams to ensure leadership and results. Extensive monitoring and reporting to revenue producing departments. Together with the Director for Strategic Revenue Management, ensure the development of a pricing and charge master design and maintenance including reporting to revenue producing departments.Revenue Cycle ManagementProvide leadership and direction in the revenue cycle to meet key metrics for days in A/R, cash collections, A/R aging and CDM maintenance.Oversee Patient Billing, Collections, Customer Services, Refunds/Credit Balance, Payment Posting and Revenue Integrity inclusive of Charge Capture and CDM maintenance and updates.Develop, plan, direct and manage PFS activities through coordinated effort to lead PFS Managers and staff.Monitor the performance of all PFS functions.Establish appropriate revenue goals and monitor annual operating revenues.Collaborate with Revenue Cycle peers to accomplish the goals, objectives and strategic plan established for Revenue Cycle.Oversee the development and collaborate to update of policies and procedures. Develop internal and external communications and reports as needed.Provide information and updates on PFS development to VP of Rev Cycle, CFO, and other committees.Collaborate with VP of Revenue Cycle in monitoring monthly and annual departmental budgets.Create a culture of collaboration within the Revenue Cycle to improve effective and timely multi-directional communications and meet constant changes mandated by state and federal guidelines.Coordinates interactions among multiple organizational departments and functions.Evaluates potential make/buy decisions where outsourcing vendors and support activities are being explored.Technology Systems ManagementImplements new technology, and acts as a catalyst for change to meet current and future business needs.Provide subject matter and technical expertise in the design and implementation of EPIC in Revenue Cycle and related applications.Functions as authority for all PFS decisions related to PFS information systems.Identifies, proposes, designs and implements applications which will enhance accounts receivable processes.Personnel ManagementAttract, retain and develop quality management and other team members, while providing leadership and role modelOversee the hiring, training and termination of employees.Counsel employees both ongoing and as part of the performance evaluation process.Communicate effectively with staff to keep them informed of changes within and outside applicable departmentsFacilitates a cross-training work force to build a cohesive work environment.Utilizes strong communication skills and cultural competencies to maintain with sensitivity in a culturally diverse work force.Design programs to recruit and retain the best staff, develop a culture of pride and ownership and provide opportunities for learning and growth.Quality and ComplianceService quality and work quality to meet required COH, state and federal rules and regulations.Utilizes work quality monitoring to insure that policies and procedures, objectives, performance improvement, attendance, safety and environment, and infection control guidelines are followed.Adhere to current organizational Performance Improvement priorities.Participate in quality studies through data collection.Make recommendations and take actions to improve structure, system or outcomes.Insures that compliance to rules, regulations, operations, contracts, internal and external rules, state and federal requirements are met.Follows established City of Hope and department policies, procedures, objectives, performance improvement, attendance, safety, environmental, and infection control guidelines, includingadherence to theworkplaceCode of Conduct and Compliance Plan. Practices a high level of integrity and honesty in maintaining confidentiality.Performs other related duties as assigned or requested.The following shared, organization-wide competencies describe the desired behaviors that will facilitate success at City of Hope:Communication - Expresses ideas clearly and constructively (written and spoken, upward and downward, one-on-one and with groups).Customer Service - Seeks to understand customer needs and works to exceed customer expectations (internal and external).Initiative - Looks for opportunities to improve performance; manages time, work, and relationships effectively and efficiently.Professionalism - Treats others with respect; abides by the institutional values; displays a positive and cooperative attitude; adheres to the workplace Code of Conduct and compliance policies.Stewardship - Identifies efficiencies to reduce redundancy and/or elimination of tasks resulting in savings of cost, resources, and or/time.Teamwork - Works proactively and collaboratively with others to streamline work and achieve mutual goals.Reporting RelationshipsThe position directly supervises:Manager Government ManagerNon-GovernmentManager Cash Applications/Customer ServiceManager, Vendor ManagementManager, Denial ManagementPFS Coordinator/AnalystSr. SecretaryPosition Qualifications:Minimum Education:Bachelor's DegreeMinimum Experience:5 years prior PFS experienceRequired Courses/Training:Ongoing education in Healthcare Management Administration, Revenue CycleReq. Certification/Licensure:Preferred Education:Master's Degree (MPH, MPA, MBA) PreferredPreferred Courses/Training:Accounts Receivable, AR management systems applicationsPref. Certification/Licensure:Certified Healthcare Financial Professional (CHFP)Preferred Experience:Large Health SystemsSkills/Abilities:Excellent People's skillsSoftware:MS Office (Word, Excel, PowerPoint, Visio, Project)Machines/Equipment:PC, lap top, A/R systems, Eclipsys, Registration, QMS ; access all these continuously throughout the day. High utilization of systems management.Working / Environmental Conditions:Physical Demands:Work is primarily performed within an office setting; light lifting; Frequent meetings and walking to sites required.City of Hope is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.#LI-MA
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